Right of Withdrawal Form
In accordance with Article L221-18 of the Consumer Code and European Directive 2011/83/EU, you have a period of 14 days from receipt of your order to exercise your right of withdrawal, without having to provide reasons or pay penalties.
How to exercise your right of withdrawal?
To exercise this right, you can:
- Contact us by email at argintea@gmail.com clearly stating your intention to withdraw
- Use the standard form below and return it to us by email
Standard Right of Withdrawal Form
(To be completed and returned only if you wish to withdraw from your order)
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To:
Argintéa
Email: argintea@gmail.com
I/We (*) hereby notify you of my/our (*) withdrawal from the contract for the sale of the following good(s) (*):
- Order number: ___________________________
- Product(s) description: ___________________________
- Ordered on (*) / received on (*): ___________________________
- Name(s) of consumer(s): ___________________________
- Address of consumer(s): ___________________________
- Signature of consumer(s) (only in case of notification on paper): ___________________________
- Date: ___________________________
(*) Delete as appropriate.
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Return Conditions
- Products must be returned in their original condition, unworn and in their original packaging.
- Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
- The refund will be issued within 14 days of receipt of the returned item, using the payment method used for the order.
Exceptions to the Right of Withdrawal
In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for:
- Personalized or custom-made jewelry (engraving, specific size ordered)
- Products unsealed after delivery for hygiene reasons